Asna Online Store

We explore how this integration empowered an ecommerce business, dealing with a substantial daily order volume, to streamline their operations and achieve greater efficiency.

About the case study

This case study highlights the successful integration of Salla, an ecommerce platform, with Zoho Books, a robust accounting and inventory management solution. We explore how this integration empowered an ecommerce business, dealing with a substantial daily order volume, to streamline their operations and achieve greater efficiency. As certified Zoho partners we always strive to make sure that our clients get the most out of the Zoho apps. Here we will see how Zoho books integration with Salla can make ecommerce business much easier to run

Overview of the business

The ecommerce business in question operates a website where they offer a wide variety of products. Their extensive product catalogue spans diverse categories, catering to a broad customer base. They generate almost 1000 orders per day on their website and ship to multiple locations with courier and shipping services. Their business operations require tasks which are redundant but very important

Challenges faced by the business before Zoho

Manual Order and Invoice Processing:

The business encountered significant challenges in manually inputting and processing sales orders and invoices due to the large number of daily orders which was over 1000. This labour-intensive task consumed valuable time and resources. So, there was a need for a system that can help in automating the creation of invoice and sales order.

Lack of Stock Management System

The absence of a proper stock management system made it difficult to accurately track inventory levels. Updating stock availability on the ecommerce website proved to be a laborious and time-consuming process. A software that can help the business to effectively manage their stocks can help it to have a clear idea of their stocks to be displayed for their customers as well as the business owners.

Inability to Track Sales Updates

The business lacked an efficient system to monitor and track sales updates, including order status, payment information, and fulfilment progress. If the option to keep track of the sales was there it would have made business analysis much easier and keeping accounts of the day-to-day sales will be a breeze if it was possible.

Manual Addition of Courier and Shipping Partner Details

Adding courier and shipping partner information to invoices was a manual process prone to errors. Automating this process was necessary to save time and improve accuracy. If this process can be automated a large amount of time can be saved also decreases the chance of human errors.

Implementations & solutions offered

To overcome these challenges, our team facilitated the seamless integration of Salla and Zoho Books, providing the business with the following solutions:

Automated Order and Invoice Processing:

The integration between Salla and Zoho Books automated the creation of sales orders and invoices, eliminating manual data entry of the 1000 orders that come in daily basis. This streamlined process significantly reduced human errors and improved operational efficiency.

Real-time Inventory Management:

With the integration, the business gained access to advanced inventory management capabilities provided by Zoho Books. Real-time stock tracking, automatic updates of product availability on the ecommerce platform, and streamlined stock replenishment workflows became a reality.

Comprehensive Financial Tracking:

By leveraging the power of Zoho Books, the business now had a robust accounting system at their disposal. They gained the ability to track and analyze their financial data effectively, including revenue, expenses, and profitability, enabling data-driven decision-making.

Seamless Shipping Integration:

The integration between Salla and Zoho Books facilitated the automatic inclusion of shipping and courier partner details in the invoices. This eliminated manual data entry, reduced errors, and ensured a smoother customer experience.

Conclusion

The integration of Salla and Zoho Books reduced the burden on the ecommerce business’s operations, enabling them to overcome their key challenges and achieve remarkable efficiency gains. By automating order and invoice processing, the business significantly cut down manual efforts and improved accuracy. Real-time inventory management streamlined their stock control processes and enhanced the customer experience. Comprehensive financial tracking empowered the business to make informed decisions based on accurate financial data. The seamless integration with shipping details eliminated errors and optimized the order fulfilment process. Together, Salla and Zoho Books provided the ecommerce business with an advantageous ecosystem to thrive in the competitive online marketplace. If you’re seeking to optimize your ecommerce operations, please don’t hesitate to contact our experts at Alchemist at +971564096246. We would be delighted to assist you in achieving your goals.