Zoho CRM is one of the leading solution globally. It provides a lot of advanced features for managing your sales and marketing function. However, a solution is selected for the business by comparing the requirements of each business with the availability of functions in the proposed solution.

This is a very subjective question. As you know, Zoho is a tool which is configured based on the specific requirements. We suggest you to assess your requirements and your team’s knowledge on the platform before you hire a Zoho Partner. 

No. It is not a solution dedicated for only one industry. It follows a holistic approach in terms of features and it can be tweaked based on each business requirements. We have clients from banking industry, trading, service and even an educations institution who use Zoho for managing their Sales and Marketing.

Yes, it has a great mobile application which runs in Android and IOS 

Yes, data access can be restricted at role level and hierarchy level. 

Yes, data import is possible in different formats such as excel and csv. Also, plugins are available for connecting with couple of third party applications such as Sales Force and Microsoft Dynamics.